Role & Responsibilities
• Lead the development and delivery of clinical education programs for patients, clinicians, and diabetes societies, promoting CGM technology
• Serve as a subject matter expert at local, regional, and international congresses, providing technical and clinical insights on CGM
• Collaborate with Medical/Clinical Affairs, Marketing, R&D, Regulatory, Quality, Customer Support, and Field Sales teams to meet customer needs
• Drive KOL (Key Opinion Leader) development, identify CGM advocates, and facilitate partnerships to establish CGM as the standard of care
• Support distributors with clinical education and sales training, delivering tailored programs to accelerate product adoption
• Work closely with regional stakeholders to assess training needs, update curriculum, and implement best practices across markets
• Develop and maintain training resources, including leveraging Learning Management Systems (LMS) for ongoing learning initiatives
• Provide coaching and feedback to distributor partners to enhance sales effectiveness and market penetration
• Travel up to 50% for high-volume cycles and adapt to diverse environments and stakeholder needs
Qualification
• Licensed Medical Doctor (MD), Dietitian (RD/LD), Registered Nurse (RN), or relevant clinical degree required
• MD with specialist diabetes experience or Certified Diabetes Educator preferred
Experience
• Minimum 4 years of experience in diabetes education and treatment, with at least 2 years focused on CGM
• Typically requires a bachelor’s degree and 10+ years of related experience, or a graduate degree with 6+ years
• Proven experience in sales training, program design, and diabetes-related medical device sales
• Experience working on regional strategy or partnership initiatives preferred
• Previous management or lead experience with global brand and distributor frameworks is a plus
Skills
• Familiarity with advanced diabetes technologies, including CGM, and emerging diabetes therapeutics
• Excellent verbal and written communication skills in English; proficiency in Southeast Asian languages is a plus
• Expertise in designing and delivering training programs for diverse audiences, both virtually and in-person
• Highly organized, adaptable, and able to manage multiple priorities in a remote, fast-paced environment
• Strong project management, problem-solving, and interpersonal skills
• Ability to work independently and develop innovative approaches to unique challenges
About The Company
• Dexcom – A global leader in continuous glucose monitoring (CGM) technology, dedicated to helping people with diabetes manage their condition and live healthier lives. Dexcom is committed to innovation and is driven by a mission to improve health outcomes across the world.
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