Virtual Health Clinician - Registered Nurse

Roles & Responsibilities
• Conduct comprehensive telephone triage and clinical assessments via virtual health services
• Provide accurate health advice across diverse age groups and clinical presentations
• Assess urgency and recommend appropriate care pathways for callers
• Refer patients to relevant services such as GPs, Urgent Care Clinics, or Virtual Emergency Departments
• Support national healthcare access through the Healthdirect Helpline
• Deliver safe, evidence-based clinical guidance in a fully remote telehealth environment

Qualification
• Registered Nurse with unrestricted AHPRA Registration
• Residence within Australia
• Relevant clinical qualifications in nursing

Experience
• Minimum 3 years recent RN experience (within the last 5 years, excluding postgraduate year)
• Hands-on experience in acute care, Emergency Department, or complex primary care settings
• Experience in clinical assessment and high-pressure clinical environments
• Experience with telehealth or digital healthcare systems (preferred)

Skills
• Strong clinical assessment and critical thinking skills
• Telephone triage and decision-making capability
• Excellent communication skills for diverse patient populations
• Computer literacy and proficiency with telehealth platforms and digital tools
• Ability to work independently in a remote, flexible environment

About the Company
Aspen Medical is a global healthcare solutions provider delivering innovative medical and telehealth services across Australia and internationally. The organisation supports national healthcare systems, including virtual health and triage services, with a strong focus on accessible, high-quality patient care, clinical excellence, and flexible workforce models in rapidly growing telehealth and digital healthcare environments.