Roles & Responsibilities
• Respond to medical and product-related inquiries from healthcare professionals, consumers, and internal teams
• Document medical inquiries and responses accurately in approved databases and formats
• Support development and updating of standard response letters, FAQs, and reference materials
• Collect, document, and route adverse event (AE) information in compliance with drug safety SOPs
• Perform medical literature searches using databases such as PubMed, OVID, and EMBASE
• Maintain and update product and medical information databases
• Assist in creation, review, and maintenance of SOPs and procedural documents
• Prepare weekly and monthly reconciliation and activity reports
• Ensure compliance with project guidelines, SOPs, and regulatory requirements
• Coordinate with internal stakeholders and clients for timely and accurate medical responses
Qualification
• B.Pharm or M.Pharm (any specialization)
• PhD (Pharmacy) – optional
Skills
• Medical information services and scientific communication
• Medical literature review and data interpretation
• Basic understanding of pharmacovigilance and adverse event intake
• Familiarity with PubMed, OVID, and EMBASE databases
• Strong written and verbal communication skills
• Attention to detail and compliance-oriented mindset
About the Company
Apcer Life Sciences is a global provider of pharmacovigilance, regulatory, medical information, and clinical research services, supporting pharmaceutical, biotechnology, and medical device companies with compliant, technology-driven solutions across the product lifecycle.