Telehealth General Practitioner

Roles & Responsibilities
• Provide after-hours telehealth consultations via secure video or phone for patients who have nominated the service as their after-hours provider
• Support on-road visiting doctors by delivering timely virtual reviews and ensuring continuity of care
• Manage patient triage, clinical decision-making, and appropriate escalation within after-hours care pathways
• Use purpose-built telehealth software integrating video/audio, billing, and reporting to deliver compliant care
• Maintain accurate clinical documentation while following service governance and compliance requirements
• Work across selected shift types (sociable or unsociable after-hours) based on availability and preference

Qualification
• General or Specialist registration with AHPRA

Experience
• Minimum PGY3+ experience with exposure to Emergency and Paediatrics
• AGPT doctors eligible for vocational rebate (where applicable)

Skills
• Strong after-hours clinical judgement and safe telehealth decision-making
• Clear communication skills for video/phone consultations
• Ability to work independently from home with remote team support
• Competence in managing urgent presentations and recognising escalation triggers
• Comfortable using digital telehealth platforms for consults, billing, and reporting

About the Company
Hello Home Doctor Service is a leading Australian after-hours healthcare provider delivering quality care to patients at home, in Residential Aged Care Facilities, and via telehealth. The telehealth team supports on-road visiting doctors and ensures continuity of care, offering flexible work-from-home scheduling nationwide, purpose-built telehealth software, strong clinical and operational support, and opportunities for higher Medicare rebates during late-night after-hours shifts.