Surgical Bookings Coordinator

Roles & Responsibilities:
• Liaise with patients to schedule and coordinate surgical appointments, ensuring all required information and consent forms are received
• Communicate with dental surgeons to book operating theatre time and coordinate equipment and staff availability
• Maintain detailed records of bookings and procedures in the practice management system
• Provide exceptional customer service by addressing patient queries professionally and empathetically
• Assist with the preparation and distribution of surgical procedure information and instructions
• Support clinical and administrative teams as needed

Qualifications:
• Previous experience in a medical or dental administration role preferred, ideally within a surgical or specialist practice

Experience:
• Prior experience in medical or dental administration required

Skills:
• Excellent communication and interpersonal skills
• Strong organisational and problem-solving abilities
• High attention to detail
• Proficiency in practice management software and standard office applications
• Caring and compassionate approach to patient care

About the Company:
FOX Dental Implant Centres Melbourne is a leading provider of advanced dental implant solutions. With a team of highly skilled dental surgeons and a state-of-the-art practice in Ringwood, the organisation is dedicated to delivering exceptional patient care in a comfortable and welcoming environment while transforming lives through innovative dental treatments.