Full Time

Sr Executive Product Surveillance

Vantive
Gurgaon
Salary Competitive
Posted 29/12/2025

About the Role

About the role & responsibilities
• Review and close medical device complaints within defined KPIs
• Log and process complaints in TrackWise CMS
• Coordinate with global quality, manufacturing and service teams
• Ensure compliance with SOPs and quality procedures
• Support regulatory reporting and vigilance assessments
• Prepare dashboards, complaint trend analysis and due diligence reports
• Support management review and quality analytics


Qualification
• Bachelor’s degree in Pharmacy / Biomedical Engineering / Life Sciences or related field


Experience
• Experience in medical device complaint handling / QMS / vigilance reporting
• TrackWise CMS experience preferred


Skills
• Complaint handling & medical device vigilance
• QMS, CAPA & regulatory compliance knowledge
• TrackWise CMS proficiency
• Documentation & analytics reporting
• Strong communication & coordination skills


About the company
• Vantive is a global leader in organ therapy and dialysis technologies with 70+ years of innovation legacy


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