Specialist, Global Clinical Solutions

Roles & Responsibilities
• Support development of business cases for prioritization of non-drug project proposals by linking investment to study delivery value
• Maintain and oversee study delivery systems including Financial Disclosure, Drug Return & Destruction, PAIRS Investigator Database, Investigator Safety Letter Distribution, and Clinical Trial Registration
• Provide first-line user support for clinical study delivery systems, resolving issues to ensure uninterrupted trial progress
• Monitor data integrity across study delivery systems and process financial charges related to study delivery support activities
• Perform accurate and consistent clinical coding or review of CRO-coded data (medical history, surgical history, adverse events, concomitant drugs) using approved coding dictionaries and guidelines
• Raise, track, and resolve coding-related queries in line with global/local processes and study timelines
• Monitor and respond to coding-related GDMRs from Clinical Development and escalate to GCDMT as required
• Collaborate with cross-functional teams to share knowledge, best practices, and standardized protocols
• Develop and maintain communication tools supporting efficient study delivery
• Support global integration of systems and services and contribute to continuous improvement initiatives
• Adhere to Safety, Health, and Environment (SHE) standards and legal obligations
• Demonstrate flexible leadership by contributing to project activities at various levels and fostering collaboration

Qualification
• Bachelor’s or Master’s degree in Life Sciences, Pharmacy, Clinical Research, or a related discipline

Experience
• Experience supporting clinical study delivery systems and user support
• Hands-on experience in clinical data coding and review using standard medical dictionaries
• Exposure to clinical development, data management, and global study operations

Skills
• Strong understanding of clinical coding practices and data integrity principles
• Experience with study delivery systems and first-line user support
• Excellent analytical, documentation, and problem-solving skills
• Ability to manage queries, timelines, and cross-functional communication
• Strong collaboration mindset with attention to detail and quality
• Adaptability to hybrid working models and global team environments

About the Organization
The organization is a global, science-led biopharmaceutical company focused on advancing innovative medicines through strong collaboration and data-driven execution. With a flexible hybrid culture and emphasis on rigorous study delivery, it empowers teams to accelerate clinical development while maintaining the highest standards of quality and integrity.