Service Repair Technician

Roles & Responsibilities:
• Perform hands-on, in-house repairs on dental equipment including control units, curing lights, milling machines, and diagnostic devices
• Conduct component-level fault finding on PCBs, control boards, and electrical assemblies
• Diagnose mechanical and electrical faults using schematics, manuals, and test equipment
• Support on-site servicing and installations, including setup, calibration, and functional testing
• Communicate professionally with dentists and clinic staff during field visits
• Ensure all work meets quality, safety, and compliance standards
• Accurately record service activity in systems such as SAP and Salesforce
• Collaborate with customer service teams, contractors, and internal technicians
• Participate in ongoing technical training and product upskilling

Qualifications:
• Restricted Electrical Licence (mandatory)
• Electrical Disconnect/Reconnect Licence or X-ray equipment licence desirable

Experience:
• Relevant hands-on repair experience is essential
• Proven experience working on PCBs, electrical control units, and electronic assemblies
• Experience in medical or dental equipment advantageous but not required
• Backgrounds in high-tech automotive systems, electrical switchboards, industrial electronics, IT hardware, or complex electronic devices considered

Skills:
• Strong troubleshooting and fault-finding capability
• Ability to work autonomously in a repair or service environment
• Confident communication skills with professional customer interaction
• Ability to work within regulated, quality-driven environments
• Strong teamwork and collaboration skills

About the Company:
Healthcare Professionals Group is a global provider of dental equipment and consumables, supporting clinics and laboratories across Australia. Known for integrity, long-term stability, and strong customer focus, the company delivers high-quality technology used daily by dental professionals while fostering a supportive and collaborative work culture.