Senior Medical Information Manager

Why This Role Matters
The Senior Medical Information Manager I role at Novartis is essential in ensuring accurate, timely, and compliant medical communication between the company and healthcare professionals (HCPs). This role plays a critical part in enhancing patient safety and clinical decision-making by delivering reliable scientific information. It also strengthens internal capabilities by supporting cross-functional teams with insights, training, and strategic medical information services.

Job Description
The Senior Medical Information Manager I is responsible for managing and delivering high-quality medical information to internal and external stakeholders. This role involves responding to medical inquiries, developing scientific documents, collaborating with global teams, and ensuring compliance with regulatory standards. It requires strong scientific knowledge, communication skills, and the ability to work in a fast-paced, matrix environment.

Key Features of the Role:
• Hybrid role based in Hyderabad with global collaboration
• Focus on medical information and scientific communication
• High interaction with HCPs and internal stakeholders
• Opportunity to work across multiple therapeutic areas
• Involvement in compliance, audits, and quality processes
• Exposure to global Medical Affairs and strategy teams
• Work aligned with US business hours for global coordination

Responsibilities
• Respond to unsolicited medical information inquiries from HCPs across multiple channels
• Create and review Medical Response Documents (MRDs)
• Collaborate with Medical Strategy Teams and global MI teams
• Develop and deliver training on therapeutic areas and products
• Support development and improvement of MI processes and systems
• Participate in projects to optimize medical information services
• Monitor, analyze, and report MI activity metrics
• Generate insights and present findings to stakeholders
• Support audit and inspection readiness ensuring regulatory compliance
• Identify and implement best practices in medical information
• Manage multiple projects and timelines effectively

Required Qualifications
• Strong background in medical information, medical writing, or clinical practice
• Excellent literature evaluation and scientific analysis skills
• Strong communication and stakeholder management abilities
• Ability to work in a cross-functional and global environment
• High level of organization and multitasking capability

Educational Requirements:
• PhD / PharmD / MD or equivalent qualification

Experience and Skills:
• Minimum 3+ years of experience in medical information, drug information, or medical writing
• Strong understanding of disease areas and pharmaceutical products
• Experience in literature review and scientific data interpretation
• Proficiency in Microsoft Office tools (Word, Excel, PowerPoint)
• Strong problem-solving, negotiation, and conflict-resolution skills
• Ability to manage multiple projects under tight deadlines
• Technologically adept with digital communication tools
• Willingness to work in US-aligned time zones

Salary Insights
• Competitive salary package aligned with industry standards
• Performance-based incentives and global exposure
• Additional benefits as per company policies

Company Overview
Novartis is a leading global healthcare organization dedicated to reimagining medicine to improve and extend lives. With a strong focus on innovation, research, and patient-centric care, Novartis operates across multiple therapeutic areas and continues to deliver impactful healthcare solutions worldwide.

FAQs
• What is the primary responsibility of this role?
Providing accurate medical information and managing scientific communications.

• Is prior Medical Information experience required?
Yes, at least 3 years of relevant experience is required.

• Does this role involve global collaboration?
Yes, it involves working with global teams and stakeholders.

• Are advanced degrees mandatory?
Yes, PhD, PharmD, or MD is required.

• What are the working hours?
Aligned with US business hours, up to around 9:00 PM IST.

Application Tips
• Highlight experience in medical information or scientific writing
• Showcase literature review and data analysis expertise
• Emphasize experience with HCP communication and query handling
• Include examples of MRDs or scientific documentation work
• Demonstrate ability to work in global and cross-functional teams
• Tailor your CV to reflect compliance knowledge and stakeholder engagement