Remote Dental Assistance

Roles and Responsibilities:
• Provide administrative support including appointment scheduling, record-keeping, and data entry
• Verify patient insurance details and eligibility for appointment dates of service
• Check pending treatment plans and coordinate accordingly
• Handle accounts and EOBs (Explanation of Benefits)
• Assist in generating additional revenue opportunities for clinics
• Manage patient records, scheduling, and office coordination
• Communicate effectively with doctors and internal team members
• Collaborate with team members to ensure seamless back-end operations

Qualification:
• Bachelor of Dental Surgery (BDS) or similar dental qualification preferred

Experience:
• Freshers to 2–3 years of experience in customer interaction roles
• Experience in healthcare or service-oriented industries preferred

Skills:
• Strong communication skills (verbal and written)
• Good organizational and multitasking abilities
• Data entry and administrative skills
• Attention to detail and accuracy
• Proactive attitude and willingness to learn
• Ability to work independently and in a team

Benefits:
• Paid sick time
• Leave encashment
• Internet reimbursement
• Commuter assistance

Working hours:
• Rotational shifts
• Regular shift timing: 2:00 PM – 11:00 PM
• On-site role

About the company:
Sterling Whiz Solutions Pvt Ltd is a remote support service provider specializing in back-end operations for dental practitioners. The organization focuses on delivering efficient administrative support, ensuring compliance, and enhancing operational effectiveness for dental healthcare providers.