Quality Assurance Associate
About the Role
Roles & Responsibilities
• Assist in tracking planned and scheduled audits within the Enterprise Quality Management System (EQMS)
• Update audit schedules, calendars, and trackers as requested by QA management
• Support audit and inspection readiness by gathering required documentation (training records, org charts, etc.)
• Assist auditors during customer audits and regulatory inspections by providing follow-up information
• Enter, update, and maintain audit-related data in the EQMS
• Maintain, file, and archive Quality Assurance documentation in compliance with company procedures
• Perform additional QA-related duties as assigned
• Support cross-functional teams to meet quality and compliance timelines
• Minimal travel may be required (up to 25%)
• Works under close supervision with detailed instructions for day-to-day tasks and new assignments
Qualifications
• Bachelor’s degree or equivalent (Life Sciences, Healthcare, or related field preferred)
Experience
• Minimal experience in a healthcare, clinical research, or regulated environment preferred
• Freshers with relevant exposure may also be considered
Skills
• Proficiency in MS Office (Word, Excel, PowerPoint) and basic SharePoint usage
• Strong organizational and multitasking abilities
• Good documentation and record management skills
• Effective written and verbal communication skills
• Strong interpersonal and presentation skills
• Ability to work in a fast-paced, dynamic environment
• Cultural sensitivity and ability to collaborate with global stakeholders
About the Organization
Syneos Health® is a fully integrated biopharmaceutical solutions organization committed to accelerating customer success across clinical development, medical affairs, and commercialization. With over 29,000 employees across 110 countries, Syneos Health is driven by its purpose of Shortening the Distance from Lab to Life®, offering a diverse, inclusive, and growth-focused workplace where every role truly matters.
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