Role & Responsibilities
Conduct post-discharge follow-up teleconsultations
Monitor recovery progress and identify early warning signs
Assess medication, laboratory, diet and physiotherapy adherence
Provide evidence-based clinical guidance (non-prescribing)
Escalate high-risk cases to the clinical team
Educate patients on lifestyle modifications and self-care practices
Coordinate referrals, diagnostic services and allied healthcare support
Maintain accurate electronic medical records
Collaborate with program managers to improve care delivery models
Qualification
MBBS (Mandatory)
Additional certification in Family Medicine or Public Health is an advantage
Experience
2–4 years of clinical practice preferred
Family Medicine, Internal Medicine, Emergency or Community Health experience desirable
Skills
Strong clinical judgment and analytical ability
Excellent communication and patient counselling skills
Knowledge of post-hospitalization recovery protocols
Ability to prevent readmissions through early intervention
Familiarity with teleconsultation platforms preferred
Benefits
Fixed daytime working hours
Permanent employment
Exposure to digital healthcare and population health programs
Career growth in HealthTech and Value-Based Care systems
About the Company
HEAPS Health Solutions is a health-tech organization headquartered in Bangalore with offices in Mumbai, Hyderabad and Delhi. The company leverages data analytics, artificial intelligence and machine learning to deliver value-based digital healthcare and patient care coordination services.
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