Pharmacy Assistant

Why This Role Matters

Community pharmacies are often the first point of contact for patients seeking healthcare advice and support. Pharmacy Assistants play a critical frontline role in ensuring patients receive timely guidance, accurate information, and a positive healthcare experience.
At TerryWhite Chemmart, the focus is on strengthening the community by empowering individuals with total quality health solutions. Through services such as immunisation, administration of injectables, medication management, and medication reviews, the pharmacy team works collaboratively to deliver meaningful healthcare outcomes.
This role allows you to contribute directly to patient wellbeing while developing valuable healthcare and retail skills in a structured and supportive environment.

Job Description

TerryWhite Chemmart is seeking motivated and customer-focused individuals to join their team as Pharmacy Assistants. This position supports the pharmacist and broader pharmacy team in delivering quality healthcare services while maintaining efficient store operations.
The ideal candidate will be proactive, detail-oriented, and comfortable interacting with patients in a professional healthcare setting. Pharmacy students and candidates with retail or customer service experience are encouraged to apply.

Key Features of the Role

• Work in a leading community healthcare setting
• Direct involvement in patient-focused services
• Opportunity to support immunisation and medication management services
• Structured training and skill development pathway
• Possibility of certification as a Dispensary Assistant
• Supportive and caring team environment
• Meaningful work that impacts community health

Responsibilities

• Provide patients with appropriate healthcare solutions under pharmacist guidance
• Offer advice on over-the-counter (OTC) medications
• Assist with daily ordering and stock replenishment
• Perform basic inventory management and stock control
• Maintain merchandising standards and planograms
• Support the pharmacist in delivering healthcare services
• Ensure accurate handling of products and documentation
• Deliver excellent customer service at all times
• Maintain cleanliness and organisation within the pharmacy

Required Qualifications

• Minimum completion of secondary education
• Pharmacy students are encouraged to apply
• Certification as a Dispensary Assistant (preferred but not mandatory)

Educational Requirements

• Pharmacy students pursuing B.Pharm or related healthcare qualifications (preferred)
• Candidates with retail or customer service background will be considered

Experience and Skills

• Strong communication and interpersonal skills
• Attention to detail and accuracy
• Good time management and efficiency
• Ability to work effectively in a team environment
• Customer-focused mindset
• Basic understanding of OTC products (preferred)
• Retail or pharmacy experience (advantageous but not essential)

Salary Insights

• Competitive salary based on experience and qualifications
• On-the-job training and professional development
• Opportunity for certification and career progression
• Stable employment within a recognized pharmacy network

Company Overview

TerryWhite Chemmart is a well-established Australian pharmacy brand known for delivering comprehensive healthcare services to local communities. With a strong emphasis on patient care, professional integrity, and team collaboration, the organization provides a supportive work culture focused on growth and continuous learning.
Employees benefit from structured training pathways, professional development opportunities, and the chance to work in an environment where healthcare truly makes a difference.

FAQs

Q: Is prior pharmacy experience required?
No, while pharmacy experience is useful, candidates with retail or customer service backgrounds are welcome to apply.

Q: Are pharmacy students eligible?
Yes, pharmacy students are strongly encouraged to apply.

Q: Is training provided?
Yes, structured training is offered, and a certification pathway for Dispensary Assistant may be available.

Q: What type of work environment can I expect?
A supportive, team-oriented, and patient-focused healthcare setting.

Application Tips

• Highlight any pharmacy or retail experience
• Emphasize communication and customer service skills
• Mention if you are currently studying pharmacy
• Demonstrate attention to detail and ability to work in a team
• Show enthusiasm for community healthcare and patient support