Pharmacy Assistant

Why This Role Matters
The Pharmacy Assistant or Dispensary Technician role at T+C Pharmacy supports the daily operations of a community pharmacy while assisting pharmacists in delivering safe and efficient healthcare services. This role helps ensure smooth pharmacy workflow, excellent customer service, and effective medication support for the local community. It also provides an opportunity for individuals interested in starting a career in pharmacy to gain practical experience in a supportive environment.

Job Description
The Pharmacy Assistant or Dispensary Technician assists pharmacists and pharmacy staff with various operational and customer service tasks. The role includes supporting medication dispensing processes, stock management, deliveries, and general pharmacy operations while maintaining a high standard of customer care.

Key Features of the Role
• Opportunity to learn all aspects of community pharmacy operations
• Supportive small team environment
• On-the-job training available for individuals starting a pharmacy career
• Flexible weekday work schedule
• Opportunity to develop pharmacy and healthcare industry skills
• Friendly workplace focused on teamwork and customer service

Responsibilities
• Assist pharmacists and pharmacy staff with daily pharmacy duties
• Provide excellent customer service to patients and customers
• Perform stocktaking and assist with inventory management
• Support merchandising and product display within the pharmacy
• Conduct delivery services when required
• Maintain cleanliness and organisation within the pharmacy workspace
• Assist with general pharmacy operations to ensure efficient workflow

Required Qualifications

Educational Requirements
• No mandatory qualification required for entry-level applicants
• Certificate qualifications in pharmacy assistance may be beneficial

Experience and Skills
• Strong customer service and communication skills
• Ability to work effectively in a small team environment
• Good organisational skills and attention to detail
• Willingness to learn and develop pharmacy-related skills
• Ability to support pharmacy staff in a busy retail environment

Salary Insights
The role offers an hourly salary range of approximately AUD 25 to AUD 32 depending on experience and qualifications. Additional benefits may include flexible scheduling and opportunities for on-the-job training and skill development.

Company Overview
T+C Pharmacy is a community pharmacy located in Mackay, Queensland, providing healthcare products, prescription medicines, and pharmacy services to the local community. The pharmacy operates with a small, supportive team environment and focuses on delivering friendly service while supporting professional development for staff interested in pharmacy careers.

FAQs
• Is prior pharmacy experience required?
No, applicants with or without pharmacy experience are welcome to apply as training can be provided.

• What type of work schedule is offered?
The role offers a part-time weekday roster with flexible scheduling options.

• Is a driver's licence required?
Yes, applicants must have a valid Australian driver’s licence to assist with deliveries.

• Can this role lead to a pharmacy career?
Yes, the role provides practical experience that can help individuals pursue further training or a career in pharmacy.

Application Tips
• Highlight customer service experience and teamwork skills in your resume
• Mention any pharmacy or retail experience if applicable
• Emphasize reliability, organisation, and attention to detail
• Include information about your driver’s licence and availability
• Prepare examples of providing good customer service for the interview