Pharmacy Assistant

Why This Role Matters

Community pharmacies play an essential role in delivering accessible healthcare and trusted advice to local residents. Pharmacy Assistants are often the first point of contact for customers, shaping their experience through professional service, product knowledge, and positive engagement.
At Australia Health Products Central (AHPC) Pharmacy Outlet Eastland, the team is committed to providing caring, informed, and customer-focused service. This role contributes directly to both patient satisfaction and business growth, combining healthcare support with retail excellence in a dynamic environment.

Job Description

Australia Health Products Central (AHPC) Pharmacy Outlet located in Eastland, Victoria, is seeking an experienced Pharmacy Assistant to join its motivated and enthusiastic team.
This position is ideal for a self-driven and customer-focused individual who thrives in a retail healthcare environment. The successful candidate will actively support daily operations, assist customers with professional product advice, contribute to sales performance, and maintain store presentation standards.

Key Features of the Role

• Work within a motivated and supportive pharmacy team
• Customer-focused retail healthcare environment
• Opportunity to contribute to sales growth and promotions
• Exposure to supplier campaigns and catalogue activities
• Ongoing training and professional development
• Team-based performance culture with KPIs and sales targets
• Flexible working hours, including weekends

Responsibilities

• Project a positive, friendly, and enthusiastic attitude towards customers and colleagues
• Assist customers in the retail area with professional advice and informed product recommendations
• Support add-on sales and contribute ideas to grow the customer base
• Participate in supplier promotions and catalogue campaigns to maximize sales
• Work collaboratively to achieve and exceed sales budgets and KPIs
• Assist with unpacking deliveries and stocking shelves
• Maintain merchandising standards and organized displays
• Operate registers and manage retail transactions accurately
• Support and motivate team members in daily operations

Required Qualifications

• Prior experience as a Pharmacy Assistant (preferred)
• Experience in retail sales and register operations
• Full working rights in Australia (mandatory)
• Police Check (National Police Certificate) – preferred
• Relevant pharmaceutical assistant qualifications (advantageous)

Educational Requirements

• Secondary education minimum
• Pharmacy or retail-related certifications (preferred but not mandatory)

Experience and Skills

• Exceptional customer service skills
• Strong communication and interpersonal abilities
• Ability to organize priorities in a fast-paced retail environment
• Sales-oriented mindset with KPI awareness
• Confidence in providing accurate product information
• Enthusiastic and positive attitude
• Team player with the ability to support and motivate colleagues
• Flexibility to work varied shifts, including weekends

Salary Insights

• Competitive retail-based remuneration
• Sales performance exposure and KPI-based environment
• Professional growth within a pharmacy retail setting
• Ongoing training to enhance skills and career progression

Company Overview

Australia Health Products Central (AHPC) operates pharmacy outlets focused on delivering accessible healthcare products and services through a customer-centric retail model. The Eastland location in Victoria emphasizes teamwork, sales performance, and high service standards while maintaining a welcoming community pharmacy environment.

The organization encourages continuous improvement, professional development, and a culture where enthusiasm and excellence are recognized and rewarded.

FAQs

Q: Is prior pharmacy assistant experience required?
Experience is preferred; however, candidates with strong retail and customer service backgrounds may also be considered.

Q: Are weekend shifts required?
Yes, flexibility including weekend availability is expected.

Q: Is training provided?
Yes, training is provided to support professional growth within the team.

Q: Do applicants need working rights in Australia?
Yes, valid working rights are mandatory for this role.

Application Tips

• Clearly mention your pharmacy or retail experience
• Highlight customer service and sales achievements
• Indicate your weekly availability and flexibility
• Mention any relevant certifications or Police Check status
• Demonstrate enthusiasm and commitment to team performance