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Role & Responsibilities:
• Attend doctor’s prescriptions at the sales counter and advise patients on the correct dosage and usage of medicines
• Dispense medicines accurately as per prescriptions and arrange unavailable medicines from in-house pharmacies to ensure complete prescription fulfillment
• Consult doctors before substituting any prescribed medicines
• Cross-check medicines with billing details including patient name, medicine name, quantity, batch number, expiry date, and MRP
• Counsel patients and customers on medication usage, possible reactions, and general health guidance
• Maintain strong professional relationships with customers and doctors
• Maintain records for free home delivery and ensure timely follow-up and execution
• Handle inbound calls related to drug information, patient counseling, education, and home delivery orders
• Address patient queries and concerns related to drug therapy and medication information
• Handle cash transactions at the billing counter when required
• Ensure proper storage of drugs under recommended refrigeration and security conditions (cold chain management)
• Enter stock details into the system and reconcile with issued stock from stores
• Maintain out-of-stock records and coordinate timely replenishment
• Perform physical stock verification by category twice weekly and daily rack-wise checks for fast-moving items
• Ensure proper shift handover and takeover procedures
• Focus on sales generation and achievement of pharmacy targets
• Manage billing activities and perform additional tasks as assigned by the in-charge
Qualification:
• D.Pharm / B.Pharm / M.Pharm from a recognized institution
• Registered with the Pharmacy Council of India (PCI)- mandatory
Experience:
• Freshers or candidates with relevant retail pharmacy experience up to Supervisor level
Skills:
• Strong knowledge of commercial and prescription drugs
• Excellent prescription interpretation and dispensing skills
• Patient counseling and drug information skills
• Good interpersonal and communication abilities
• Basic computer and billing system knowledge
• Customer-focused approach and attention to detail
About the Company:
Apollo Pharmacy is one of India’s largest and most trusted pharmacy retail chains, committed to delivering high-quality healthcare products and services across the country. The organization places strong emphasis on patient safety, customer satisfaction, and professional excellence while offering on-roll employment, competitive compensation, benefits, and attractive performance-based incentives.