Pharmacist

Roles & Responsibilities
• Provide general healthcare advice and dispense prescription and non-prescription medicines and non-pharma products
• Supervise retail store operations to ensure sales targets, customer satisfaction, and operational readiness are met
• Ensure store readiness by monitoring staff appearance, uniforms, name tags, storage conditions, and temperature controls
• Perform duties in line with standard operating procedures and internal guidelines
• Process prescriptions by reviewing physician orders and counselling customers on dosage, storage, side effects, and drug interactions
• Educate customers on correct usage of home medical equipment such as glucose meters
• Supervise, coach, and develop store staff through performance monitoring, KPI tracking, and regular feedback
• Monitor store-level sales performance and customer satisfaction through observation and reporting
• Handle payments, cash reconciliation, and coordination with finance to ensure compliance with financial processes
• Identify and execute upselling and cross-selling opportunities based on customer needs
• Manage inventory, stock ordering and returns, price updates, promotions, staff scheduling, attendance, and store administration

Health & Safety
• Ensure compliance with Health & Safety policies, safety guidelines, and local regulatory requirements
• Dispense OTC medications for common illnesses and provide appropriate health advice or physician referral when needed

Pharmacological Knowledge
• Maintain updated pharmacological knowledge through training programs, workshops, professional publications, and industry networks

Qualification
• Bachelor’s degree in Pharmacy
• Valid pharmacist license as per local regulatory requirements

Experience
• Experience in retail or community pharmacy operations preferred
• Prior experience in store supervision or team handling is an advantage

Skills
• Strong knowledge of medicines, prescriptions, and patient counselling
• Good understanding of pharmacy operations and SOPs
• Strong customer service and communication skills
• Ability to manage teams, sales targets, and store operations
• Attention to detail and compliance-focused mindset

About the Company
Nahdi is one of the leading pharmacy retail chains in the Middle East, committed to improving community health through accessible healthcare solutions, trusted pharmacy services, and a strong focus on customer care, innovation, and professional excellence.