Payment Associate I

Roles & Responsibilities
• Review EDC data, clinical trial agreements, and contracts for accurate investigator payments
• Process investigator payments in clinical payment systems
• Generate cover letters, proforma invoices, and payment batches
• Perform Invoice Quality Control (QC) activities
• Coordinate with Clinical Team Leads (CTLs) and Project Managers (PMs) for payment approvals
• Process Out-of-Pocket (OOP) and Pass-Through expense invoices
• Perform payment reconciliation during study close-out or ad-hoc requests
• Follow applicable SOPs, Work Instructions, and ICH-GCP guidelines
• Maintain project documentation and ensure data quality
• Escalate payment-related issues to relevant stakeholders in a timely manner
• Support investigator submission packages and site start-up activities
• Assist study teams with upload activities and query follow-ups

Qualifications
• University / College degree in Life Sciences (preferred)
• OR certification in allied health professions such as Nursing, Medical Laboratory Technology, or Medical / Clinical Technology
• Equivalent relevant experience may be considered

Experience
• 0–2 years of experience in clinical research or related roles

Skills
• Basic knowledge of ICH-GCP and clinical trial regulations
• Strong attention to detail and organizational skills
• Good written and verbal communication skills
• Ability to work effectively with cross-functional teams
• Comfortable using clinical systems and MS Office tools
• Ability to meet timelines while maintaining quality standards

About the Organization
Fortrea is a leading global Contract Research Organization (CRO) that delivers comprehensive clinical development, data management, and regulatory support services across the life sciences industry. The company is known for its strong commitment to quality, compliance, and innovation, offering excellent learning and career growth opportunities for early-career professionals in clinical research.