Manager - Physiotherapy Centre

Why This Role Matters

The Manager – Physiotherapy Centre role at Dr. Prachi Shah Arora’s Physiotherapy & Aquatic Rehab Centre is critical for ensuring smooth, high-quality patient experience and effective daily clinic operations in a multidisciplinary rehabilitation environment. This position plays a key part in patient satisfaction, staff coordination, and maintaining a well-organised clinical facility that supports recovery and therapeutic excellence.

Leaders in this role support clinicians, reception staff, and administrative functions — ensuring that patients receive timely attention, that the clinic runs efficiently, and that quality standards in patient service and physiotherapy care are upheld. This role directly contributes to improving healthcare delivery within the facility and enhancing its reputation in the local community.

Job Description

The Manager – Physiotherapy Centre will be responsible for running day-to-day operations of the physiotherapy and aquatic rehab centre, ensuring seamless interaction with patients, doctors, and staff.

This role includes supervising administrative tasks, coordinating schedules, maintaining clinic infrastructure and supplies, managing communication, and supporting a positive clinic atmosphere. The Manager is expected to be organised, professional, and patient-focused to ensure excellent service delivery.

Key Features of the Role

• Position: Manager – Physiotherapy Centre
• Employment Type: Full-Time, Permanent
• Location: Malad East, Mumbai, Maharashtra, India
• Salary Range: ₹25,000 – ₹40,000 per month
• Work Schedule: Monday to Saturday, 10-Hour shifts
• Clinic: Physiotherapy & Aquatic Rehab Centre

Responsibilities

• Oversee daily operations of the physiotherapy centre
• Greet and manage patients, doctors, and staff reception activities
• Monitor patient and doctor appointment logs
• Maintain clinic infrastructure, inventory of medical items and stationery
• Ensure a positive and presentable clinic environment
• Manage communication including calls and messages (WhatsApp when required)
• Assist in maintaining progress sheets and patient case files
• Coordinate Zoom / Google Meet setups for virtual consults when necessary
• Collect patient feedback and resolve queries professionally
• Lead and unite the team with patience and leadership qualities

Required Qualification

Candidates must meet the essential educational and skill requirements to manage a physiotherapy centre effectively.

Educational Requirement

• Proficiency in Microsoft Excel and Google Sheets
• Comfortable using Zoom / Google Meet for virtual communication
• Good English communication skills (spoken and written)
• Prior experience in a medical or clinic front desk role is a plus

Important Remarks

• This is an in-person role requiring reliable commuting or relocation in Mumbai
• Focus on organisation, professionalism, and patient interaction is expected
• Experience in healthcare administration or clinic operations will be valued

Experience and Skills

Experience Required

• Experience handling front desk, reception, or administrative responsibilities
• Prior exposure to clinic or healthcare setting is advantageous

Key Skills Expected

• Strong organisational and communication skills
• Patience and professionalism in patient interactions
• Ability to manage clinic logistics and schedules
• Skilled in basic software (Excel, Sheets, Zoom / Meet)
• Team leadership and coordination abilities

Age Eligibility

• Not specified

Salary Insights

• ₹25,000 – ₹40,000 per month based on experience and skills

Company Overview

Dr. Prachi Shah Arora’s Physiotherapy & Aquatic Rehab Centre is a specialist rehabilitation facility located in Malad East, Mumbai. The clinic offers services in physiotherapy, aquatic therapy, sports rehab, and related therapeutic treatments. The centre focuses on delivering high-quality care and creating a supportive environment for both patients and staff.

FAQs

1. Is previous physiotherapy clinical experience required?
   Not mandatory, but relevant experience in admin or patient interaction is preferred.

2. What software skills are needed?
   Comfort with Microsoft Excel, Google Sheets, and virtual meeting platforms like Zoom is expected.

3. Is relocation required?
   The job requires being present in Malad East, Mumbai; relocation or commute should be arranged.

4. What are working days?
   Monday to Saturday in a 10-hour shift schedule.

5. How much does the role pay?
   Salary is between ₹25,000 – ₹40,000 per month.

Application Tips

• Highlight any healthcare or clinic admin experience in your CV
• Demonstrate organisational and communication competence
• Prepare examples of handling front-desk or customer interactions
• Mention tech skills such as Excel and Zoom in applications
• Apply early through Indeed before the position is filled