Manager-Physiotherapy Centre

Roles and Responsibilities:
• Manage day-to-day operations of the physiotherapy and aquatic rehabilitation centre.
• Monitor and maintain patient and doctor logs.
• Handle patient relationship management and collect feedback regularly.
• Oversee maintenance of centre infrastructure, decor, and ensure a positive clinic environment.
• Manage inventory of medical supplies and stationery.
• Lead, coordinate, and unify the team as a team leader.
• Set up and manage Zoom and Google Meet sessions for virtual consultations, especially for international clients (IST).
• Attend and respond to phone calls and WhatsApp messages when required.
• Assist doctors in maintaining progress sheets and patient case files.
• Greet and guide patients with professionalism, politeness, and clarity.

Qualification:
• Graduate in any discipline (preferred).

Experience:
• Prior experience in medical or clinic front desk/administration roles preferred.
• Experience in team handling and operational management is an advantage.

Skills:
• Proficiency in Microsoft Excel, Microsoft Word, and Google Sheets.
• Comfortable using Zoom and Google Meet platforms.
• Good command of English (spoken and written).
• Strong organizational and communication skills.
• Presentable, patient-focused, and professional attitude.
• Leadership and team coordination abilities.

Benefits:
• 33 paid leaves annually (including Birthday Leave, December 31 & January 1 off).
• Performance-based bonus.
• Free massages, gym facility, swimming training, and physiotherapy treatment.
• Supportive and well-established team environment.

About the Company:
Dr. Prachi Shah Arora's Physiotherapy & Aquatic Centre is a leading rehabilitation centre in Mumbai known for excellence in sports, aquatic, neuro, geriatric, and paediatric physiotherapy. The centre emphasizes innovative care, patient satisfaction, and a collaborative work culture.