Manager Global clinical solutions

Roles & Responsibilities
• Coordinate and deliver Global Clinical Solutions (GCS) services ensuring lifecycle management and business continuity for projects, services, and technology
• Provide expert user support including conducting system/process/tool training and facilitating knowledge sharing across teams
• Establish guidelines, protocols, and communication frameworks with cross-functional collaborators
• Analyze processes, tools, and systems to identify opportunities for efficiency improvement and risk reduction
• Lead and manage continuous improvement projects using lean principles including planning, prioritization, execution, and delivery tracking
• Support implementation of organizational and functional changes to enhance performance and operational efficiency
• Monitor program performance, evaluate effectiveness, and recommend corrective actions when required
• Train and mentor teams in continuous improvement methodologies and change adoption
• Develop and maintain knowledge management frameworks to capture and reuse organizational learning
• Act as a subject matter expert in one or more GCS domains and guide protocol development and standards
• Contribute to business continuity planning and service optimization across global clinical operations

Qualification
• Bachelor’s or Master’s degree in Life Sciences, Pharmacy, Clinical Research, Business Administration, or related discipline

Experience
• Experience in clinical development, clinical operations, or clinical technology platforms
• Hands-on experience in lifecycle management, service delivery, and business continuity planning
• Experience leading continuous improvement or transformation projects
• Exposure to regulated environments and quality systems (GxP) preferred

Skills
• Strong knowledge of lean improvement methodologies (Lean / Six Sigma preferred)
• Expertise in process improvement, risk management, and change implementation frameworks (e.g., Prosci/ADKAR preferred)
• Ability to design and deliver training programs and user support initiatives
• Strong stakeholder and collaborator management across global matrix environments
• Experience developing performance dashboards, KPIs, and benefits tracking metrics
• Knowledge of knowledge management tools and continuous improvement frameworks
• Strong analytical, communication, and leadership skills with focus on scalable solutions

About the Organization
AstraZeneca is a global, science-led biopharmaceutical company dedicated to discovering, developing, and delivering innovative medicines. By combining science, technology, and collaborative thinking, the organization accelerates clinical development and improves patient outcomes while fostering a culture of continuous learning and innovation.