Internship - Medical Information Contact Center (PV MICC)

Roles & Responsibilities
• Handle medical and drug-related queries through Medical Information Contact Center (MICC) operations
• Support pharmacovigilance and medical information documentation activities
• Ensure accurate data collection, case intake, and safety information reporting
• Adhere to SOPs, GxP, and applicable regulatory guidelines during all activities
• Coordinate with internal medical, pharmacovigilance, and safety teams for query resolution
• Maintain strict confidentiality and data integrity in line with compliance standards

Qualification
• B.Pharm / M.Pharm / Pharm.D

Skills
• Basic understanding of Pharmacovigilance and Medical Information processes
• Good verbal and written communication skills
• Willingness to work in night shifts
• Strong attention to detail and documentation accuracy
• Eagerness to learn and ability to work in a regulated environment

About the Company
Mitocon Biopharma is a growing pharmaceutical organization focused on delivering high-quality healthcare and safety solutions. The company offers structured training, real-world exposure, and strong career development opportunities in pharmacovigilance and medical information services. This paid internship provides a solid entry point into the drug safety and pharmaceutical industry, with potential for permanent employment based on performance.