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Role & Responsibilities
• Support the Medical Superintendent (MS) in overall clinical and administrative leadership
• Supervise and coordinate clinical departments, specialty units, and medical staff
• Monitor compliance with NABH standards, regulatory norms, and quality protocols
• Drive clinical governance, performance improvement, and patient safety initiatives
• Oversee outpatient, inpatient, emergency, and ICU services to ensure seamless patient care
• Coordinate clinical duty rosters, on-call schedules, and rounds
• Facilitate training programs for doctors, residents, and clinical staff on standards and best practices
• Participate in NABH assessments, audits, and corrective action plans
• Address and resolve clinical/patient grievances effectively and timely
• Collaborate with cross-functional teams on policies, SOPs, incident reporting, and risk management
• Prepare reports, dashboards, and performance indicators for leadership
Qualification
• MBBS from a recognized medical college (mandatory)
• Postgraduate degree (MD/MS) preferred, ideally in Medicine, Surgery, or relevant specialty
Experience
• Minimum 5–8 years of clinical experience in a hospital setting
• At least 3 years in a supervisory/administrative role in a hospital environment
Skills
• Strong understanding of NABH standards, patient safety, and quality systems
• Excellent communication, leadership, and team-building skills
• Knowledge of healthcare quality improvement tools
• Ability to manage multidisciplinary clinical teams
• Experience with clinical audits and accreditation processes
• Skills in conflict resolution, policy development, and performance management
About the Company
• Graphic Era Hospital is part of the Graphic Era Educational Society, located in Dehradun, Uttarakhand, and is committed to delivering high-quality patient care and maintaining excellent healthcare standards.