Dentist

Job Role & Responsibilities
• Make outbound calls for appointment reminders, follow-ups, and treatment explanations
• Handle inbound patient calls related to dental queries and post-treatment care
• Provide basic, non-invasive dental guidance within tele-dentistry scope
• Educate patients on oral hygiene, preventive care, and post-procedure instructions
• Identify cases requiring in-clinic visits and guide patients accordingly
• Schedule, reschedule, and confirm dental appointments
• Maintain and update patient records in CRM/HMS systems
• Explain treatment plans, procedures, and estimated costs clearly
• Coordinate with clinic dentists and specialists for patient care
• Maintain accurate call logs and ensure data confidentiality

Qualifications
• BDS (Bachelor of Dental Surgery) – Mandatory
• Valid Dental Council registration

Experience
• Freshers and experienced dentists can apply
• Experience in patient counseling or tele-dentistry is an advantage

Skills Required
• Excellent communication skills (English and local language preferred)
• Strong patient counseling and interpersonal skills
• Basic computer knowledge (CRM, EMR, Excel)
• Ability to explain medical terms in simple language
• Calm, empathetic, and patient-focused approach

About the Company
• Patient-centric dental healthcare organization
• Focuses on tele-dentistry and patient engagement solutions
• Uses structured systems for care coordination and follow-ups
• Supportive work environment with career growth opportunities