Dental Receptionist

Roles and Responsibilities:
• Manage appointment books across multiple clinics.
• Handle phone and email enquiries professionally.
• Manage patient recalls and follow-ups.
• Perform general administrative duties as required.
• Provide the highest quality of patient care and customer service.
• Handle and resolve patient complaints efficiently.

Qualification:
• Bachelor Degree and Previous experience in reception or administration is advantageous

Experience:
• Experience in a dental or medical practice reception is preferred.

Skills:
• Excellent patient communication and phone manner.
• General computer knowledge, including Microsoft Office suite.
• Ability to multitask and quickly learn new systems.
• Efficient organisational skills.
• Friendly, caring, and customer-service oriented personality.
• Mature-minded, reliable, and professional.

About the Company:
Tankard Dental PTY LTD is a growing dental group with four practices in Mildura, Irymple, Robinvale, and Ouyen. The clinics are equipped with modern technology, including digital X-rays and scanners, and an on-site laboratory. Tankard Dental emphasizes a positive workplace culture, patient satisfaction, and career growth opportunities within a close-knit, supportive team of over 70 staff members.