Dental Receptionist

Why This Role Matters

The Dental Receptionist is the first point of contact for patients and plays a crucial role in creating a positive and professional experience. This role ensures smooth front-desk operations, efficient appointment management, and contributes to the overall success and reputation of the dental practice.

Job Description

A modern and busy dental practice, Summer Hill Smiles Pty Ltd, is seeking a full-time Dental Receptionist to join its friendly team in Summer Hill and Petersham. The role involves managing front-desk operations, delivering exceptional customer service, and supporting the clinical team in a fast-paced environment.

Key Features

• Position: Dental Receptionist
• Employment Type: Full-time (4–5 days per week)
• Location: Summer Hill & Petersham, Sydney, NSW, Australia
• Salary: $30 – $40 per hour
• Work Setting: Modern dental practice (general dentistry & orthodontics)

Responsibilities

• Manage front desk and reception operations
• Schedule and coordinate patient appointments
• Handle phone calls and patient inquiries professionally
• Provide a warm and welcoming patient experience
• Maintain patient records and administrative documentation
• Support the dental team with day-to-day coordination

Required Qualification

• Relevant experience in reception or customer service roles

Important Requirements

• Previous reception experience (mandatory)
• Excellent verbal and written communication skills
• Professional phone etiquette
• Strong multitasking and organizational abilities
• Ability to work in a fast-paced environment

Employment Options

• Full-time role with flexibility (4–5 days per week)
• Monday to Saturday roster

What We Offer

• Competitive hourly rate ($30 – $40 per hour)
• Professional development and training opportunities
• Supportive and close-knit team environment
• Convenient location near public transport

Experience and Skills

• Customer service and front-desk management skills
• Strong communication and interpersonal abilities
• Organizational and multitasking capabilities
• Attention to detail and professionalism

Salary Insights

Hourly pay ranges from $30 to $40 depending on experience and skills

Company Overview

Summer Hill Smiles Pty Ltd is a modern dental practice located in Sydney’s inner west, offering general dentistry and specialist orthodontic services. The clinic is known for its patient-focused care, efficient operations, and supportive team environment.

FAQs

1. Is prior experience required?
   Yes, previous reception experience is required.

2. What is the work schedule?
   The role operates Monday to Saturday with 4–5 working days per week.

3. What type of practice is this?
   A modern dental clinic offering general and orthodontic services.

4. Where is the job located?
   The position is based in Summer Hill and Petersham, Sydney.

Application Tips

• Highlight your reception or customer service experience
• Emphasize communication and phone-handling skills
• Showcase your ability to multitask in busy environments
• Mention familiarity with dental or healthcare settings (if any)