Dental Receptionist

Why This Role Matters

The Dental Receptionist at Endodontic Group ensures smooth front-desk operations, providing patients with a welcoming and professional first point of contact. This role supports efficient practice management, appointment coordination, and enhances the overall patient experience while enabling the dental team to focus on delivering high-quality endodontic care.

Job Description

Endodontic Group is seeking a full-time Dental Receptionist based in Indooroopilly, Brisbane. The receptionist will manage patient bookings, handle inquiries, coordinate between patients and dental professionals, and maintain accurate administrative records. The role requires strong communication, teamwork, and adaptability in a fast-paced environment, contributing directly to patient satisfaction and clinic efficiency.

Key Features of the Role

Position: Dental Receptionist
Company: Endodontic Group
Location: Indooroopilly, Brisbane, QLD, Australia
Employment Type: Full-Time
Work Setting: Specialist Dental Practice
Salary: Not Disclosed
Focus Area: Patient Reception and Front-Desk Operations

Responsibilities

• Welcome and register patients, ensuring a positive first impression
• Manage appointment scheduling and confirmations
• Coordinate between patients, dentists, and other staff
• Maintain accurate patient and administrative records
• Respond to phone and email inquiries professionally
• Provide support during patient treatment, as needed
• Uphold the practice’s standards of professionalism and patient care

Required Qualification

• Previous experience in reception or administrative roles preferred but not essential
• Strong communication and interpersonal skills

Educational Requirement

• Minimum of high school education; relevant administrative or dental reception training is a plus

Important Remarks

• Must thrive in a fast-paced environment and work well in a team
• Reliability, honesty, strong work ethic, and adaptability are essential
• Medium to high-level computer skills required
• Must be available 7:15 am – 5:15 pm, 4 weekdays per week

What We Offer

• Supportive work environment with training provided
• Paid initial 6-week training across Indooroopilly, Spring Hill, and Robina
• Opportunity for ongoing training and professional development
• Excellent work-life balance with an RDO every week, no late nights or weekend work

Experience and Skills

• Strong written and verbal communication skills
• Organised, self-motivated, and reliable
• Team player with a ‘can do’ attitude
• Empathy, professionalism, and patient-centred approach

Salary Insights

Not Disclosed

Company Overview

Endodontic Group is a specialist endodontic provider serving Brisbane, the Sunshine Coast, and the Gold Coast. The practice focuses on excellence in patient care, teamwork, and professional development, providing high-quality outcomes for patients and ongoing support for staff.

FAQs

1. Is this a full-time role?
   Yes, it is a full-time position.

2. Is prior experience required?
   Experience is preferred but not essential.

3. What are the working hours?
   7:15 am – 5:15 pm, 4 weekdays per week.

4. Are training opportunities provided?
   Yes, a paid 6-week training across multiple locations is included.

5. Is weekend work required?
   No, there is no weekend work.

Application Tips

• Highlight any relevant reception or administrative experience
• Emphasize teamwork, adaptability, and strong communication skills
• Show enthusiasm for patient care and front-desk operations
• Mention availability and reliability
• Include any computer or office software proficiency