Dental Practice Manager

Why This Role Matters
The Dental Practice Manager plays a crucial leadership role in ensuring operational excellence and delivering outstanding patient experiences. At Bupa Dental Coffs Harbour, this role is responsible for driving team engagement, business performance, and maintaining a strong patient-centric culture within a 5-chair practice.

Job Description
The Practice Manager will lead the day-to-day operations of the clinic, working closely with the Practice Development Manager and Practice Principal to achieve strategic and financial goals. The role requires strong leadership capability, business acumen, and the ability to foster a high-performance culture while ensuring seamless patient experiences.

Key Features of the Role
• Position: Dental Practice Manager
• Company: Bupa Dental
• Location: Coffs Harbour, Coffs Harbour & North Coast NSW, Australia
• Employment Type: Full-Time Permanent
• Practice Size: 5 Chairs
• Salary: Not specified (Lucrative reward and recognition programs available)

Responsibilities
• Lead the practice with clarity and purpose, promoting engagement and accountability
• Drive a strong patient-centric culture
• Manage day-to-day clinic operations
• Partner with Practice Development Manager and Practice Principal to achieve business objectives
• Drive revenue growth and control operational costs
• Manage P&L performance and financial outcomes
• Inspire and lead the team to maintain high performance standards
• Handle complex conversations and resolve operational issues effectively
• Ensure smooth coordination of staff, systems, and patient care processes

Required Qualification
• Background in Dentistry and/or Healthcare Management

Educational Requirement
• Relevant qualification in Healthcare Management, Business, or related field preferred

Important Remarks
• Leadership-focused role with operational accountability
• Strong emphasis on business growth and financial management
• Inclusive and equal opportunity workplace
• Flexible discussion available for reasonable adjustments during recruitment

Experience and Skills
• Proven experience leading a dental practice or strong healthcare management background
• Strong business acumen with experience managing revenue, costs, and P&L
• Exceptional leadership and team development skills
• Excellent communication and conflict resolution abilities
• Strong organisational and operational management skills

Salary Insights
• Salary not disclosed
• Access to reward and recognition programs
• Employee benefits including health insurance discounts and partner offers (e.g., Apple, Samsung, JB Hi-Fi)
• Continuous learning and internal career development opportunities

Company Overview
Bupa is a global healthcare leader trusted by millions worldwide. The organisation operates an extensive dental network across Australia and supports over 750 dentists caring for more than 1 million patients annually. Bupa is committed to innovation, diversity, inclusion, employee wellbeing, and delivering high-quality, patient-focused healthcare services.

FAQs

1. What is the employment type? Full-time permanent.

2. Where is the practice located? Coffs Harbour, NSW.

3. What size is the practice? 5-chair dental practice.

4. Is dental experience mandatory? Proven dental practice leadership or strong healthcare management experience required.

5. Application Tips
   1. Highlight APHRA registration clearly

6. 2. Emphasize patient education experience

7. 3.Showcase communication and skills

8. 4. Keep your CV professional and structured