Dental Assistant/Receptionist

Why This Role Matters

The Dental Assistant/Receptionist at Family Doctor plays an important dual role in ensuring both clinical efficiency and a smooth front-desk experience for patients. This position supports dentists during procedures while also managing reception responsibilities, helping maintain a welcoming and organised dental environment. By combining clinical assistance with administrative coordination, the role contributes to high-quality patient care and seamless daily operations within the Camberwell clinic.

Job Description

The Dental Assistant/Receptionist will assist dentists during treatments, prepare and sterilise instruments, manage patient appointments, handle enquiries, and support front-desk administration. The role requires balancing chairside clinical duties with reception tasks, ensuring patient comfort, accurate record-keeping, and efficient scheduling within a busy dental practice.

Key Features of the Role

• Position: Dental Assistant/Receptionist
• Company: Family Doctor
• Location: Camberwell, Melbourne VIC
• Employment Type: Full-Time
• Salary: Not Disclosed
• Work Environment: Dental clinic (clinical + reception duties)

Responsibilities

• Assist the dentist during examinations and dental procedures
• Prepare treatment rooms and ensure sterilisation of instruments
• Maintain infection control and hygiene standards
• Greet and check in patients at reception
• Manage appointment scheduling and phone enquiries
• Process patient records and maintain accurate documentation
• Support billing and administrative tasks as required
• Ensure smooth coordination between clinical and reception areas

Required Qualification

Candidates should have relevant training or experience in dental assisting and/or reception within a healthcare setting.

Educational Requirement

• Certificate in Dental Assisting preferred but not mandatory
• Secondary education completion required
• Relevant training in dental administration is an advantage

Important Remarks

• Ability to handle both clinical and administrative duties efficiently
• Strong communication and organisational skills are essential
• Previous dental clinic experience will be highly regarded

Experience and Skills

Experience Required

• Prior experience as a Dental Assistant, Receptionist, or similar healthcare support role preferred
• Candidates with customer service and clinical support experience may be considered

Key Skills Expected

• Knowledge of chairside dental assisting procedures
• Understanding of infection control protocols
• Strong interpersonal and patient communication skills
• Good organisational and multitasking abilities
• Basic computer and appointment management system proficiency

Salary Insights

• Salary not disclosed; compensation based on experience and clinic standards

Company Overview

Family Doctor operates medical and dental clinics across Australia, providing comprehensive healthcare services. The Camberwell clinic focuses on delivering patient-centred care through professional clinical services and efficient administrative support systems.

FAQs

1. Do I need dental assisting qualifications?
A Certificate in Dental Assisting is preferred but not always mandatory if relevant experience is present.
2. Is this a purely clinical role?
No, this is a dual role involving both dental assisting and reception duties.
3. Is prior experience required?
Previous experience in a dental or healthcare setting is preferred.
4. Where is the clinic located?
Camberwell, Melbourne VIC.
5. Is the salary disclosed?
No, salary details are not specified in the listing.

Application Tips

• Highlight any dental assisting or reception experience clearly in your CV
• Mention familiarity with sterilisation protocols and chairside procedures
• Emphasise multitasking ability and patient communication skills
• Include experience with appointment scheduling or practice management software
• Tailor your cover letter to reflect your ability to manage both clinical and administrative responsibilities efficiently