Dental Assistant / Receptionist

Why This Role Matters

Dental Assistants and Receptionists play an essential role in ensuring smooth dental clinic operations while delivering excellent patient care. They support dentists during procedures, maintain high clinical hygiene standards, and manage front-desk operations such as appointments, billing, and patient communication. This dual role ensures a seamless patient experience and contributes to efficient, patient-centered dental services.

Job Description

Silas Street Dental, part of Bupa, is hiring a Dental Assistant – Receptionist in East Fremantle. This role involves assisting in clinical dental procedures while managing front-office responsibilities such as patient scheduling, billing, and record maintenance. The successful candidate will help ensure smooth practice operations while delivering high-quality patient experiences.

Key Features of the Role

• Position: Dental Assistant – Receptionist
• Company: Bupa (Silas Street Dental)
• Location: East Fremantle, Western Australia, Australia
• Employment Type: Full-Time, Part-Time, or Casual
• Work Schedule: Monday – Thursday
• Workplace Type: On-site

Responsibilities

• Assist dentists during clinical procedures and provide chairside support
• Prepare treatment rooms and maintain strict infection control standards
• Assist with dental imaging such as X-rays
• Manage patient appointments, enquiries, recalls, and scheduling
• Handle billing, invoicing, payments, and maintain patient records
• Coordinate laboratory work and track treatment cases
• Monitor clinic inventory and order dental supplies when required
• Ensure smooth practice workflow and administrative efficiency
• Follow clinic protocols, health and safety standards, and regulatory requirements
• Maintain confidentiality and secure handling of patient data

Required Qualification

• Certificate or training in Dental Assisting (preferred)
• High school or equivalent education may also be considered

Important Requirements

• Strong communication and interpersonal skills
• Ability to manage both clinical and administrative responsibilities
• Knowledge of infection control and dental practice procedures
• Good organizational and multitasking skills
• Familiarity with dental practice management systems is beneficial

What We Offer

• Supportive and people-first workplace culture
• Career growth opportunities and internal development pathways
• Employee benefits including health insurance discounts
• Lifestyle, fitness, and technology perks
• Inclusive and diverse workplace environment
• Opportunities to work with an established global healthcare organization

Experience and Skills

• Chairside dental assisting
• Dental radiography support
• Patient scheduling and reception management
• Billing, invoicing, and payment handling
• Infection control and sterilization procedures
• Dental clinic administration and documentation

Salary Insights

• Salary not specified in the job listing
• Compensation typically varies based on experience and employment type

Company Overview

Bupa is a global healthcare leader dedicated to helping people live longer, healthier, and happier lives. Through clinics such as Silas Street Dental, the organization delivers high-quality dental care while investing in innovation, patient experience, and healthcare accessibility.

FAQs

1. What does the role involve?
   The role combines chairside dental assisting with reception duties including patient scheduling, billing, and record management.

2. What are the working days?
   The clinic operates Monday to Thursday for this role.

3. Is dental assistant training required?
   Formal dental assistant training is preferred but not always mandatory depending on experience.

4. What type of employment is available?
   The role offers full-time, part-time, and casual employment options.

Application Tips

• Highlight experience in dental assisting or clinic reception
• Mention skills in patient communication and appointment scheduling
• Include knowledge of infection control procedures
• Emphasize experience with dental practice software if applicable
• Demonstrate strong organizational and multitasking abilities