Dental Assistant

Roles & Responsibilities:
• Provide clinical assistance to dentists, ensuring patient comfort and efficiency throughout their visit
• Maintain a clean, safe, and organised clinical environment in accordance with HCF policies and procedures
• Support the Practice Manager and Dentist in Charge, promoting teamwork and smooth dental centre operations
• Monitor patient day sheets, prepare for patient lists, and accommodate emergencies where possible
• Coordinate patient flow, including escorting, settling, and preparing patients for treatment
• Assist with chair-side duties: instrument and material set-up, procedure support, mixing materials, data entry, and radiograph development
• Uphold infection control standards, manage surgery changeover and cleaning, and perform equipment and stock maintenance
• Process and sterilise instruments, maintain stock levels, and validate sterilisation cycles
• Report any fraudulent behaviour or activity as required
• Comply with Work Health and Safety (WHS) legislation, policies, and procedures, reporting hazards, near misses, and injuries promptly
• Participate in meetings, training, and health and safety activities

Qualification:
• Previous dental knowledge and experience
• Basic computer literacy
• Certificate III in Dental Assisting (desirable)
• Qualifications in radiography, sterilising, and/or first aid (desirable)

Experience:
• Previous experience in dental assisting is essential
• Reception experience or willingness to be cross-trained is desirable

Skills:
• High level of confidentiality, tact, and diplomacy
• Initiative and common sense in daily tasks
• Neat appearance and sound personal hygiene
• Commitment to infection prevention, WHS, and PPE standards
• Good communication, punctuality, and teamwork

About the company:
HCF Australia is the country’s largest not-for-profit health fund, providing health, life, travel, and pet insurance to over 1.9 million members. Founded in 1932, HCF focuses on making healthcare understandable, affordable, high quality, and member-centric. The organisation fosters a purpose-driven, inclusive, and collaborative workplace, with strong emphasis on wellness, work-life balance, and continuous learning opportunities for all employees.