Clinical Support Specialist

Why This Role Matters

Clinical Support Specialists play a vital role in bridging the gap between advanced medical technologies and surgical practice. By supporting surgeons during procedures and providing product expertise, they help ensure optimal clinical outcomes and improve patient care.

Job Description

Arthrex is seeking a Clinical Support Specialist to support orthopedic and sports medicine procedures across Toowoomba, Queensland, Australia and the outer western regions of Brisbane, Queensland, Australia. The role involves providing technical and clinical support in operating theatres, assisting surgeons with advanced medical devices, and helping healthcare teams deliver high-quality patient care.

Key Features of the Role

• Position: Clinical Support Specialist
• Company: Arthrex
• Location: Toowoomba, Queensland, Australia and surrounding areas of Brisbane, Queensland, Australia
• Employment Type: Full-Time
• Territory: Toowoomba and outer Western Brisbane
• Industry: Medical Devices / Orthopedics

Responsibilities

• Attend surgical cases and provide clinical support during sports medicine and orthopedic procedures
• Train surgeons and healthcare professionals on the use of Arthrex medical devices
• Provide technical product support in operating theatres
• Support the sales team with product information and training
• Manage relationships with public and private hospital accounts
• Assist with tenders and product portfolio presentations
• Ensure optimal patient outcomes through effective product usage

Required Qualification

• Background in healthcare or medical devices such as physiotherapy, podiatry, nursing, or similar fields
• Experience in orthopedic, trauma, or sports medicine environments is preferred

Important Requirements

• Experience in orthopedics, sports medicine, trauma, or related clinical fields
• Strong communication and relationship-building skills
• Ability to work closely with surgeons and hospital teams
• Strategic thinking and problem-solving abilities
• Excellent time management and organizational skills

Employment Options

• Full-Time role supporting hospital operating theatres

What We Offer

• Competitive base salary with commission incentives
• $22,500 annual car allowance
• Novated leasing support
• Health and wellness subsidies
• Weekly company lunch
• Two days of volunteer leave annually
• Leadership mentoring and professional development programs
• Career growth opportunities with a rapidly growing global organization

Experience and Skills

• Clinical support in operating theatre environments
• Orthopedic and sports medicine product knowledge
• Healthcare professional training and product education
• Relationship management with surgeons and hospital staff
• Strategic planning and account management

Salary Insights

• Competitive base salary (not publicly specified)
• Additional benefits include a $22,500 car allowance and commission incentives

Company Overview

Arthrex is a global medical device company specializing in orthopedics and sports medicine innovation. The company develops more than 1,000 new medical products and procedures each year and focuses on advancing surgical techniques and improving patient outcomes worldwide.

FAQs

1. What type of background is suitable for this role?
   Healthcare professionals such as physiotherapists, podiatrists, nurses, or medical device sales specialists may be suitable candidates.

2. Where will the work be performed?
   The role involves supporting surgeries in hospitals across Toowoomba and outer western Brisbane.

3. Is operating theatre experience required?
   Experience in orthopedics, trauma, or sports medicine environments is preferred.

4. What benefits are included?
   The position offers car allowance, commission incentives, wellness subsidies, and career development opportunities.

Application Tips

• Highlight experience in orthopedics, sports medicine, or medical devices
• Mention experience supporting surgeons or working in operating theatre environments
• Emphasize relationship-building and communication skills
• Include any healthcare professional qualifications such as physiotherapy or nursing
• Demonstrate your ability to train and educate healthcare professionals on medical technologies