Clinical Specialist

Role & Responsibilities:
• Act as the primary clinical expert and liaison between the company and healthcare professionals
• Conduct hands-on clinical training sessions and workshops for physiotherapists, clinicians, hospital staff, and internal sales teams
• Deliver on-site and virtual product demonstrations during pre-sales and post-sales phases
• Provide clinical guidance on equipment setup, protocol customization, and integration into rehabilitation programs
• Support onboarding of new customers and ensure effective adoption and utilization of products
• Assist the sales team during client meetings by addressing clinical queries and supporting product presentations
• Contribute to tender documentation by providing clinical justification and evidence-based inputs
• Participate in trade shows, conferences, CMEs, and product launch events
• Build and maintain strong relationships with key clinical stakeholders and decision-makers
• Serve as the main point of contact for clinical feedback, troubleshooting, and advanced product usage
• Monitor customer satisfaction and support long-term customer retention
• Support clinical research activities including case studies, outcome data collection, and reports
• Organize and deliver educational content for workshops, webinars, and CME programs
• Stay updated with the latest rehabilitation trends, treatment protocols, and competing technologies
• Collaborate with product management and R&D teams to provide feedback for product enhancement
• Assist in developing training materials, user manuals, and standardized clinical protocols
• Work with marketing teams to create evidence-based content and clinical case studies

Qualification:
• Bachelor’s or Master’s Degree in Physiotherapy (BPT / MPT)
• Specialization in Orthopaedic, Neurological, or Cardio-Pulmonary Rehabilitation is an added advantage

Experience:
• 2 to 5 years of clinical experience in physiotherapy or rehabilitation
• Prior experience in medical devices, product training, or clinical support roles preferred

Skills Required:
• Strong knowledge of physiotherapy principles and rehabilitation techniques
• Expertise in product demonstrations and clinical training
• Excellent presentation, communication, and interpersonal skills
• Ability to train, guide, and influence clinicians and healthcare professionals
• Problem-solving mindset with a customer-focused approach
• Willingness to travel locally and nationally as required
• Proficiency in Microsoft Office and basic digital tools

Benefits:
• Health insurance
• Provident Fund
• Cell phone reimbursement

About the Company:
Cnergy Ortho Care (P) Ltd is a healthcare solutions company specializing in advanced physiotherapy and rehabilitation equipment. The organization partners with healthcare professionals to improve clinical outcomes through innovative technology, hands-on training, and evidence-based rehabilitation solutions, while fostering strong clinical relationships and continuous product advancement.