Clinical Research Coordinator

Why This Role Matters
The Clinical Trials Coordinator at Icon Cancer Centre plays a pivotal role in advancing oncology and haematology research. By supporting Principal Investigators (PIs) and multidisciplinary teams in the planning, coordination, and execution of clinical trials, this role ensures that patients receive safe, effective, and evidence-based care while contributing to breakthrough cancer therapies. Working in one of Australia’s leading private cancer care networks, this position allows the incumbent to develop hands-on clinical trial expertise, collaborate with top-tier researchers, and gain exposure to Phase II–IV oncology trials, making it a crucial bridge between research and patient outcomes.

Job Description
This is a full-time, 12-month contracted position based at Icon Cancer Centre in Chermside. The Clinical Trials Coordinator will support the conduct of high-volume oncology and haematology trials, contributing to the recruitment, management, and coordination of participants and trial teams. Responsibilities include assisting Principal Investigators with daily trial operations, ensuring compliance with Good Clinical Practice (GCP), NHMRC National Statement, and Icon policies, and liaising with internal and external stakeholders including sponsors, hospitals, and contract research organisations (CROs). This role offers comprehensive training in clinical trials, making it ideal for experienced oncology/haematology professionals or health science graduates with prior research exposure.

Key Features of the Role:
Responsibilities
• Provide high-level support to Principal Investigators in managing the clinical trial portfolio
• Coordinate trial operations, including recruitment, scheduling, participant follow-up, and trial documentation
• Ensure trials comply with GCP, NHMRC National Statement, and Icon policies and procedures
• Assist in financial tracking of trial participants, ensuring timely submission of patient payment data
• Communicate effectively with trial participants to ensure adherence to trial schedules and attendance at visits
• Maintain accurate and up-to-date records of trial activities for audits and compliance
• Actively participate in internal and external meetings with stakeholders, CROs, sponsors, and healthcare partners
• Facilitate participant and staff education related to trial procedures and protocols
• Support ongoing process improvement initiatives and contribute to operational efficiency in the clinical trial unit
• Ensure high-quality patient-centric delivery of clinical trials in collaboration with multidisciplinary teams

Required Qualifications
• Tertiary qualifications in Nursing, Pharmacy, Science, or Allied Health
• Clinical trials experience or research coordination experience preferred, though full training will be provided
• Strong organisational skills with attention to detail and ability to manage competing priorities
• Excellent verbal and written communication skills for interactions with participants, PIs, and stakeholders
• Demonstrated ability to work independently while collaborating within a multidisciplinary research team

Educational Requirements
• Bachelor’s degree or higher in Nursing, Pharmacy, Health Sciences, or Allied Health
• Previous exposure to clinical research methods or trial protocols advantageous
• Understanding of oncology/haematology principles or experience in patient care settings highly regarded

Experience and Skills
• Prior experience in research coordination, oncology/haematology clinical practice, or hospital-based clinical trials
• Familiarity with trial documentation, regulatory requirements, and clinical governance practices
• Ability to interpret trial protocols and apply them effectively to patient management
• Proficiency in managing trial schedules, participant communications, and compliance documentation
• Strong interpersonal skills to engage effectively with internal staff, trial participants, and external stakeholders
• Ability to handle sensitive information confidentially and with professional discretion
• Critical thinking, problem-solving, and process improvement capabilities
• Comfort working in a fast-paced, high-volume oncology clinical trial environment

Salary Insights
• Competitive remuneration aligned with healthcare and clinical trial industry standards
• Benefits include paid parental leave, novated leasing options, and professional development opportunities
• Potential for career progression within Icon Group, one of Australia’s leading cancer care providers
• Comprehensive training provided to support career development in clinical trials and oncology research

Company Overview
Icon Group is Australia’s largest dedicated cancer care provider, with over 2,500 employees and a presence across Australia, New Zealand, and Asia. Icon Cancer Centres provide integrated oncology services including chemotherapy, haematology, clinical trials, and pharmacy services. The company operates more than 30 cancer centres, 3 large chemotherapy compounding facilities, and over 50 pharmacies nationwide. Icon hosts Australia’s largest private cancer clinical trials program, working with over 200 collaborators including CROs, hospitals, universities, and pharmaceutical companies. With a strong commitment to patient-centred care, Icon provides innovative cancer treatments and research opportunities while fostering professional growth for its employees.

FAQs
• Q: Is prior oncology or haematology experience required?
 A: While advantageous, it is not mandatory. Full training in clinical trials will be provided.

• Q: Will I have direct patient interaction?
 A: Yes, the role involves patient coordination, education, and support throughout trial participation.

• Q: Are clinical trial regulations and GCP knowledge required?
 A: Basic understanding is preferred, but comprehensive training will be provided to ensure compliance with GCP and NHMRC guidelines.

• Q: Is this position suitable for pharmacists or nurses?
 A: Yes, pharmacists, nurses, allied health professionals, and health science graduates with relevant research experience are encouraged to apply.

• Q: Can this role lead to permanent employment?
 A: Yes, there is potential for transition to a permanent position based on performance and organisational needs.

Application Tips
• Tailor your CV to highlight relevant research, clinical, or coordination experience
• Emphasise experience with oncology, haematology, or hospital-based research if applicable
• Include examples of collaboration with multidisciplinary teams, patient engagement, and trial management
• Demonstrate organisational, problem-solving, and communication skills
• Address any prior experience with clinical trial protocols, patient coordination, or regulatory compliance
• Highlight your adaptability, attention to detail, and ability to learn new systems and procedures