Clinical Coordinator

Roles & Responsibilities
• Prepare and maintain patient appointment folders in coordination with MRD and support staff
• Coordinate billing activities and map vouchers accurately with respective patient folders
• Observe patients’ physical condition and emotional changes and report to registered nursing professionals
• Assist in maintaining a safe, clean, and comfortable hospital environment using appropriate patient care practices
• Identify potential safety and health hazards and assist in implementing infection control and disaster prevention measures
• Support physical and diagnostic examinations as required
• Coordinate with medical officers, nurses, and hospital attendants for patient care and palliative patient movement
• Manage patient linen requirements and assist with patient mobility when needed
• Call patients from waiting areas for consultations and assist with patient queries
• Support data retrieval from investigations and referrals
• Coordinate patient appointments for diagnostics, admissions, surgeries, follow-ups, and referrals
• Manage consultant room coordination including equipment functionality and consumable availability
• Act as a liaison between patients and hospital stakeholders to ensure smooth service delivery
• Perform additional duties as assigned by the nurse in charge

Qualification
• BSc (mandatory) / B.Pharm
• Additional qualification in computer applications preferred

Experience
• Freshers are eligible
• Prior hospital coordination experience will be an added advantage

Skills
• Good communication and interpersonal skills
• Basic computer proficiency and documentation skills
• Ability to coordinate with multiple hospital departments
• Patient-centric approach with attention to detail
• Ability to work in an on-site hospital environment

About the Company
Hinduja Hospital is a leading multi-specialty tertiary care hospital in Mumbai, known for its excellence in patient care, clinical services, and ethical medical practices. The hospital is committed to delivering high-quality healthcare through advanced medical infrastructure, skilled professionals, and a patient-first approach, while continuously strengthening standards in safety, compassion, and clinical excellence.