Chief General Dentist

Roles and Responsibilities:
Patient Journey & Case Management
• Oversee the full patient journey—from first consultation to treatment completion
• Ensure timely follow-ups for all ongoing and cancelled appointments
• Drive patient conversion through consistent engagement and care coordination
• Track diagnostics and treatment timelines (CBCT, lab work, etc.) and ensure they stay on schedule

Documentation & Systems Management
• Ensure all patient information and follow-up dates are logged accurately in CRMs (Q CRM, NEO)
• Maintain records for treatments, lab work, and prescriptions

Team & Clinic Oversight
• Supervise dental assistants, receptionists, and housekeeping staff
• Conduct daily operational checks and ensure timely reporting
• Keep the team motivated and aligned with clinic goals
• Ensure attendance and compliance via HR tools (e.g., Keka)

Operations & Maintenance
• Monitor cleanliness, equipment upkeep, and overall clinic hygiene
• Coordinate with central teams for inventory, infrastructure, and consultant scheduling
• Maintain petty cash records and handle day-to-day clinic issues

Marketing & Visibility
• Support offline marketing activities to increase footfall
• Drive digital content initiatives in collaboration with the central marketing team

Qualification:
• BDS/MDS

Experience:
• 2 to 3 years of experience in clinical dentistry

Skills:
• Experience with digital tools and CRMs for DMS (Document Management Systems)
• Strong leadership and communication skills
• Organized, proactive, and detail-oriented
• High empathy towards patients and their dental concerns

About the Company:
Dezy Smileai is a dental-tech platform focused on making dental care easy and accessible. The company integrates technology with clinical excellence to provide high-quality patient care while managing operations efficiently across clinics.